Yes. If you have a positive balance to your account and for any reason you want to close your account or you want your money back, we’ll initiate the process for full refund.
Please note that If you have any packages pending for delivery, then we’ll charge your account depending on the pending packages for delivery and the remaining balance will be refunded to your bank account.
Dolphin crew mail services Piraeus – 2024 Letter and packaging delivery price list
A. 3 Euros
The price applies to letters up to 250 gr and according to these dimensions:
L:40cm, W: 30cm, D: 0.5cm
Dimensions per envelope delivered:
B. 5 Euros
The price applies to package delivery up to 2 kilos and according to these dimensions:
L:32cm, W:20cm, D: 15cm
Dimensions per package delivered:
C. 6 Euros
The price applies to package delivery between 2 to 8 kilos and according to these dimensions:
L:40cm, W:25cm, D: 15cm
Dimensions per package delivered:
D. 11 Euros
The price applies to package delivery between 8 to 13 kilos and according to these dimensions:
L:45cm, W:30cm, D: 20cm
Dimensions per package delivered:
E. 15 Euros
The price applies to package delivery between 13 to 20 kilos and according to these dimensions:
L:60cm, W:45cm, D: 30cm
Dimensions per package delivered:
F. 20 Euros
The price applies to package delivery between 20 to 28 kilos and according to these dimensions:
L:80cm, W:50cm, D: 30cm
Dimensions per package delivered:
Pricing for oversized items must be communicated in order to provide a quote.
| Type of packaging/Envelope | Dimensions | Maximum weight | Fee (Euros)* |
| Envelope | 40x30x0.5 | 250 gr | 3 |
| Cardboard box/bag | 32x20x15 | Up to 2 kilos | 5 |
| Cardboard box/bag | 40x25x15 | 2 – 8 kilos | 6 |
| Cardboard box/bag | 45x30x20 | 8 – 13 kilos | 11 |
| Cardboard box/bag | 60x45x30 | 13 – 20 kilos | 15 |
| Cardboard box/bag | 80x50x30 | 20 – 28 kilos | 20 |
| *Fee includes VAT @ 24% |
Concierge services – Buy online, we “pick up”- from the store
“Pick up” service has an additional charge of 10 euros.
“Pick up” service outside the city limits of Piraeus has an additional charge of 20 euros.
“Pick up” from Piraeus post office with customs clearance and fees – 17 euros plus the fees.
“send a package or personal items” : via post office or courier – 10 euros plus the dispatch postal/ courier fee*.
Packages | Pricing Options
| Dimensions (cm) |
Maximum weight | Fee (Euros)* | |
| Envelope | 40x30x0.5 | 250 gr | 3,00€ |
| Cardboard box/bag | 32x20x15 | Up to 3 kilos | 5,00€ |
| Cardboard box/bag | 40x25x15 | 3 – 8 kilos | 6,00€ |
| Cardboard box/bag | 45x30x20 | 8 – 13 kilos | 10,00€ |
| Cardboard box/bag | 60x45x30 | 13 – 20 kilos | 15,00€ |
| Cardboard box/bag | 80x50x30 | 20 – 28 kilos | 20,00€ |
* All rates include 24%VAT
Concierge Services |
You buy online, We “pick up” from the store
√ “Pick up” service has an additional charge of 10.00 €
√ “Pick up” service outside the city limits of Piraeus has an additional charge of 20.00 €
√ “Pick up” from Piraeus post office with customs clearance and fees, 17.00 € plus the fees.
√ “Send a package or personal items” : via post office or courier, 10.00 € plus the dispatch postal / courier fee**.
** prices are based according to the courier published pricing list.
